Outpatient Guide
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- Outpatient Guide
Flow from Reception to Payment
- On your first visit in each month, we check your health insurance certificate and, if applicable, public funding recipient certificate at the reception desk of each block or 5 Calculation Desk.
- Please bring your Okusuri Techou (prescription booklet), if you have one.
- Before having a consultation with a doctor, you may be asked if you have a temperature. If you suspect you have a fever, please measure your body temperature at home.
If You Have a Referral Letter
- 4Referral Reception Desk
- This is a reception desk for patients with a referral letter from another hospital. Please present your referral letter, together with your health insurance certificate and patient ID card (if you have one). You will receive a reception sheet and an interview sheet. Please go to where instructed on the reception sheet.
- Reception Desks for Blocks A? D
- Please present your reception sheet and interview sheet.
- Block A
- Department of Psychiatry, Department of Urology, Department of Obstetrics and Gynecology, Department of Ophthalmology
- Block B
- Department of General Surgery, Department of Orthopedics, Department of Plastic and Reconstructive Surgery, Department of Neurosurgery, Department of Anesthesiology
- Block C
- Department of Internal Medicine, Department of Respiratory Surgery, Department of Cardiac Surgery, Department of Radiology
- Block D
- Department of Pediatrics, Department of Dermatology, Department of Otorhinolaryngology, Department of Dentistry and Oral Surgery
See the subsequent flow
If You Don’t Have a Patient ID Card
- 1Registration
- Fill in the registration form and present it, together with your health insurance certificate, to 3 New-Patient Reception Desk.
- 3New-Patient Reception Desk
- Please present your registration form. You will be issued a patient ID card. Your registration form will be processed according to the information given, and you will be given a reception sheet. Please go to the place indicated on this sheet.
- Reception Desks for Blocks A? D
- Please present your reception sheet.
- Block A
- Department of Psychiatry, Department of Urology, Department of Obstetrics and Gynecology, Department of Ophthalmology
- Block B
- Department of General Surgery, Department of Orthopedics, Department of Plastic and Reconstructive Surgery, Department of Neurosurgery, Department of Anesthesiology
- Block C
- Department of Internal Medicine, Department of Respiratory Surgery, Department of Cardiac Surgery, Department of Radiology
- Block D
- Department of Pediatrics, Department of Dermatology, Department of Otorhinolaryngology, Department of Dentistry and Oral Surgery
See the subsequent flow
If You Have a Patient ID Card
- 2Repeat-Patient Reception Desk
- If you already have a patient ID card, please insert your card into the repeat-patient reception machine to have a reception sheet issued. Please go to where instructed on the reception sheet.
If you have not made an appointment, please be sure to report to the reception desk of the appropriate block. - Note: If you forgot to bring your patient ID card, please tell a receptionist. If you need to have the card reissued, please ask at 3 New Patient Reception Desk (a fee will be charged).
See the subsequent flow
The subsequent flow for consultation is the same for first-time patients and repeat-patients.
Consultation, Examinations, etc.
- The reception number indicated on your reception sheet is displayed on the electronic board. Please enter the consultation room when your number appears on the board. After completion of the consultation, examinations, etc., a guidance sheet will be handed to you. Please go to where instructed on this sheet.
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5Calculation Desk
- Your medical fees are calculated here. After finishing all procedures for the day, please present your reception sheet and guidance sheet. You will receive an accounting number sheet. Please go to 7 Accounting Desk and Automated Payment Machine. Please present your parking ticket to avoid having to pay the parking fee.
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Floor Guide
7Accounting Desk and Automated Payment Machine
- Outpatient medical fees, inpatient medical fees, and other fees are paid here.
As soon as your account is ready, your number will be displayed on the electronic board. When it appears, please pay the bill using the automated payment machine or at the Accounting Desk. -
Floor Guide
8Drug Dispensing Counter
- If your drug(s) are prescribed at the hospital pharmacy, they are handed to you here.
A Drug Exchange Ticket is attached to the lower part of your payment receipt. When your number shown on the ticket appears on the electronic board, please collect your drug(s). -
Floor Guide
9Health Insurance Pharmacy Information Desk
- If you will collect your drug(s) at a dispensing pharmacy outside our hospital, we can fax the prescription to any dispensing pharmacy you choose. Please present your prescription at this desk after paying your medical fees.
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Floor Guide
Other Precautions
Opening Hours of Main Entrance and Underpass Entrance
- Weekdays
- 7:30-17:30
Please use the out-of-hours entrance at hours other than the above, when visiting the Emergency and Critical Care Center, and on closed days.
How to Pay
Please pay at the Accounting Desk or using the automated payment machine, on the 1st floor.
| Payment Hours | Where to Pay |
|---|---|
| Weekdays: 8:30-17:00 |
7 Accounting Desk and Automated Payment Machine |
| Closed days and hours other than the above | 14 Emergency and Critical Care Center Reception Desk |
Cash cards (including debit cards) and credit cards cannot be used to pay at the Emergency and Critical Care Center Reception Desk. You can pay by cash only.
Note: Credit cards available for payment:
VISA, Master, JCB, AMERICAN EXPRESS, Diners Club, DISCOVER
Note: Cash dispensers are available on the 1st floor.
- Bills are issued separately for the Department of Dentistry and Oral Surgery (Dental) and other departments (Medical).
- The high-cost medical care benefit system applies separately for Medicine and Dentistry.
- If you have any questions, please contact the Medical Affairs Section.
Parking Lot
- Service hours
- 24 hours
- Parking fees
- Free for outpatients
100 yen/hour (free for up to 1 hour)
800 yen/day (from 0:00 midnight)
Persons Eligible for a Free Parking Ticket
If you are one of the following persons, please present your parking ticket to the relevant desk.
| Opening hours | Weekdays: 8:30-17:00 |
Hours other than those shown on the left |
|---|---|---|
| Eligible persons | ||
| Those who visit to pay hospitalization fees |
When making a payment at 7 Accounting Desk, please present your parking ticket. |
Please present the medical bill and receipt you received when you paid at 14 Emergency Lifesaving Center, as well as your parking ticket, to the out-of-hours reception (Disaster Prevention Center). |
| Outpatients coming for treatment (including those coming to make payments or receive documents) |
Please show your parking ticket, together with your reception sheet and guide sheet, at 5 Calculation Desk. |
- There are parking payment machines just to the left outside the main entrance and just to the right inside the out-of-hours entrance.
- There is also a parking payment machine at every parking gate.
- Note: Our hospital is near to railway stations. To minimize parking by non-visitors, a fee is charged for parking for longer than 1 hour.
- Note: The hospital is a place for patient healthcare. For the sake of our patients, please refrain from making non-urgent visits.
Rotary
Please refrain from parking at the rotary for a long time, since many visitors use it for taking patients to and from our hospital.
No Smoking on the Premises
In Japan, the Health Promotion Act was enforced on May 1, 2003. Since then, healthcare facilities have been required to take measures to prevent smoking and to separate smokers from nonsmokers.
At our hospital, smoking is completely prohibited on the premises (including the roof garden, promenade, and parking lot) to prevent passive smoking. Thank you for your understanding.
Mobile Phones
You can use your mobile phone in silent mode.
| Outpatient Clinics | Ward | |
|---|---|---|
| Permitted hours | No limitations. | 6:00?22:00 |
| Places where use is prohibited | ICU, HCU, Central Operating Room, places around examination equipment (wherever a sign indicates that mobile phones must not be used), patient rooms | |
| Instructions for mobile phone users |
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